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Bad Apples: Identify, Prevent & Manage Negative Behavior at by Adrian Furnham

By Adrian Furnham

In a tough economy it's extra vital than ever to control undesirable behaviour within the office and reduce the wear and tear adverse and damaging staff could have on a company. This booklet seems on the difficulties businesses can face but in addition exhibits how you can get to the bottom of those concerns and paintings in the direction of a good final result.

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Is a report by an internal auditor a case of whistle-blowing? When is a complaint different from a case of whistle-blowing? Should it really be called whistleblowing if the complainants lose their case? Surveys which ask people if they have (ever) witnessed wrongdoing in their organization reveal that a very high percentage say yes, though the number drops and changes depending on precisely what behaviors are mentioned. However, if then asked whether they “blew the whistle”, this number drops dramatically to less than one tenth of those who say they observed it.

4 Consistent and prevalent fraud and misconduct, by country Country Number of cases Australia 4 Canada 1 United Kingdom 14 United States 52 Total 71 Source: Adapted from Lock and Wells (1996): 5, 6. 2 Ǡ T H E N AT U R E A N D S I Z E O F T H E P R O B L E M 33 the interest people have in the subject), found that over half knew of some instance of fraud or misconduct. His colleague Frank Wells was responsible for reporting 26 cases to the General Medical Council in the UK. In Australia, cases of deceit have taken APATE was the spirit (daion a high profile.

Near and Miceli, 1996: 523) When are whistle-blowers effective? Most, it seems go public once organizations attempt to cover-up wrongdoing and retaliate against the whistleblower. Where whistle-blowers are powerful with unique skills, resources and secrets the organization needs (and cannot easily replace), they are more likely to succeed. The more competent, confident, credible and objective they seem, the more they are listened to. Experts with legitimate power are likely to be more effective, particularly with internal whistle-blowing.

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