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Bad Apples: Identify, Prevent and Manage Negative Behaviour by Adrian Furnham

By Adrian Furnham

In a tricky financial system it's extra very important than ever to control undesirable behaviour within the place of work and reduce the wear and tear damaging and harmful staff may have on a firm. This publication appears on the difficulties businesses can face but additionally exhibits easy methods to get to the bottom of those matters and paintings in the direction of a good outcome. 

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Extra resources for Bad Apples: Identify, Prevent and Manage Negative Behaviour at Work

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A reliance on these categories excludes other theft behaviours that result in lost revenues for a business as well. Consider, for example, fraudulently claiming paid sick leave, claiming pay for unworked hours (arriving late, leaving early, extended breaks), getting excessively reimbursed for expense accounts, purposefully damaging goods so that they may be purchased at discount, misusing discount privileges (purchases for friends), under-ringing cash register entries for the benefit of friends, issuing or receiving refunds for things not actually purchased, actively helping another person take company property, merchandise, or both, and deliberately overcharging or shortchanging customers for one’s own advantage.

They found leadership type important as a causal factor, but nearly all the other factors they considered, like job satisfaction, were more complex in their relationship with CWBs. However, they listed a number of organizational factors they thought relevant to high-tech companies. First, there is the issue of risk and uncertainty with demanding, competitive, unstructured work schedules. Second, there is attitude to time, which is often seen as a very valuable commodity in short supply. Third, there is internal and external competitiveness, which can greatly increase stress.

The central rationale, they point out, is the cost–benefit analysis of employing these systems. There are all sorts of definitional issues: employers and employees have different definitions, particularly when the words “thief” and “victim” are used. Also, there is trivial theft (a few paperclips), semi-trivial (pens and paper) and non-trivial theft (computers). It is possible to distinguish between production theft (poor output) and material theft (property/money). Production theft includes work slow-downs, while material theft is, quite clearly, property theft.

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